People sometimes shit on retail employees and it’s disgusting. I, however, happen to like my job. I work with a retail company that pays me higher as a supervisor than any manager at any other job I’ve ever attained. I receive health insurance and 6 weeks of vacation a year. Hell, I just completed my 5 year anniversary 2 months ago and received a free tv as my holiday gift.
However, the one thing that stresses me out is A. Unrealistic time frames for projects and B. Shitty customers.
Example: As a supervisor I now get to handle customer complaints. Sometimes I give in to them. Other times, I was want to yell “FUCK OFF!” and walk away.
Instead I must remain professional.
So one regular customer comes in and is rude to every sales associate. She came up to the register and tried to return a swear for not once for a 20% discount but TWICE at a 40% discount. When one of my strongest sales advisors told her “No. We don’t do price adjustments” she immediately wanted to speak to me.
Me? At the time, already irritated about life, had to deal with it. So she argued about how she’s “Trying to get a good deal.” and “Can’t I do this as another courtesy?” When I told her “No.” Then she finally asked me the question that I’ve been waiting for someone to ask me for the last 10 years.
Customer: “Isn’t the customer always right?”
The face she made was priceless. However, if you offer them a coupon while still being kind of rude back to them they’ll stop being an ass.
Except for the bipolar bitch who insists she’s “Trying to get me fired” because she’s an idiot and a half who I hope cannot breed anymore stupidity.
But hey, that’s a story for another day.
Btw, this is not to say I don’t like helping people at work. I just don’t like when people are assholes and treat me like a personal shopping slave.
Listening to: Kitchen Nightmares